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Add-Ons - Server Support Plans.

Server Support Plans

Time to put your feet up.

If you've been worrying about whether your server is running well, or not, you'll be pleased to hear that Dedicated Servers has just launched a range of Server Management Plans.

We realise that not every company has their own systems administrator, or staff that want to commit to watching a server 24x7x365. With this in mind, our plans are built from covering the basics, to keeping your server running at its peak.

If you don't want management, you can still purchase support time at our casual rates:
Office Hours (9am to 5pm Mon-Fri, excluding Public Holidays) - $110/hr (30 minute increments) 
After Hours (All other hours) - $220/hr (hourly increments)

Server Management Plans
Features Self Managed with monitoring Standard Management Premium Management Titan Management Dedicated Titan Management
Core server monitoring
SMS Notification System
Operating System Management
Control Panel Management
R1 Soft Backup License Included
Backup Management
Backup Space 10GB 10GB 50GB 250GB Complete Backup
Synopsis Monitoring
Amour Security Services
Dedicated Firewall Management
Custom Software Installs
Dedicated Account Manager
Site Transfers per Month 0 10 50 Unlimited Unlimited
Total Support Time 4 hours/month 12 hours/month 16 hours/month Full time availability
Caching Support
CDN and Global Distribution
Level 1 Support Skipped Skipped Skipped
Level 2 Support
Level 3 Support
24/7 Emergency Phone
  Free $59/mo
(ex. GST)
(ex. GST)
(ex. GST)
(ex. GST)
  • Cisco
  • Juniper Networks
  • Dell
  • Citrix
  • CloudLinux
  • cPanel
  • Supermicro
  • Windows
  • Plesk